Prelude
History is
written by the victors. The vanquished have little say. Management books tend
to focus on what the ideal should be. The reality as seen by the silent
subordinate is different.
As I look
back on my three and half decades of managerial experience both as a manager and as a subordinate working
under a host of managers, guilt thoughts dominate. The gnawing feel is that I
have not given my best; that the tribe
of managers (including myself) is
selfish, short and perhaps startlingly nasty. So I must confess.
As an
individual, I am a bold man but as a subordinate official I am a scared man.
From the steel framed window of my organization, now secure but soot laden; suppressing but stoic, I stare at
the world in somewhat of a lost confusion. The realities of
organizational world then imprint my mind. I receive disturbing images and more
alarming signals of the ineffectiveness
and inefficiency of management. The membrane
between my hazy expectations and the
actuality of experience has now become an impregnable wall of disappointment.
Of lessons learnt but not implemented...
I perceive
management as a purported science of exploitation and the art of deceit. We are
circus clowns who believe that organizations run through us. I sigh at my
organizational insignificance and my dispensability. I am afraid of this
unemployment biased world. I am awed by
the technology that robotically threatens to unseat me. .
My managers
are show offs : publicizing their readings from Harvard Business Review; they
subscribe to Financial Times and Economic Times and Business Standard to Wall
Street Journal to Business Line yet do not read any one of them.
They believe
that because I am dumb, I have nothing to stay. I say to myself with my lips on
to the wall 'There are no bad workers, there are only bad managers!'
People
around me are complex personalities. Human relations are about fragile
sensitivities. Handling people is like handling splendorous, many coloured
glass. They could splinter if not handled with care. People are rainbows in the
sky. They are delicate and beautiful
sights to observe. To me, they come in several hues. They are different - in nationalities,
tribes, gender, styles, ways of living!. Diversity adds to the colours in the
prism.
Managers harness this diversity.
Management is the key to organizational success.
The Subordinate?
To be continued...