It is a UVCA World
Managers are workers
but differentiated as those with knowledge in comparative abundance . They have wisdom based on what they have
assimilated. They have an integrated perspective of all that affects them and
their organizations. They take informed decisions. They absorb the essentials
of the four main functions of business: people management , production or
service (operations management) ;
marketing management, and financial management. Managers are also strategists keeping in view
the vision and mission of the organization. These functions move at times on
known paths and at times take on unpredictable patterns. Managers are scenario builders evaluating the least
predictable and most important occurrences having a bearing on the
organizations they serve.
The manager's world is UVCA : uncertain volatile, complex and ambiguous. Managers are experienced enough
to handle any random occurrences
(outliers) and capable of managing any situation that has the potential of
destabilizing the organizational world around them even temporarily. Managers
are in a steady state of 'unstable equilibrium'. Managers take coordinated and
balanced action on the interactions between the sub sets of human capital, finance capital, marketing
costs and strategic inputs. Managers are maestros that coordinate the orchestra of business ; they render business meaningful, coherent and consistently profitable.
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